Support

Need help? We probably have all the answers here.
Purchase Advice
Orders / Returns
Post Purchase
Tech and Compatibility

Filter

Anywhere
Elja
Forks and Handlebars
Parts
Payments
Seigla
Shipping
Sizing and Fit
True Grit
Úthald
My card was not authorised when trying to purchase a product on the Lauf website
Why choose a Lauf suspension fork?
Can I pay extra to have my order processed/shipped faster?
Does Santa Claus deliver your bikes during Christmas?
Do you offer any discounts?
Can I be a Lauf dealer / reseller
Why am I not seeing any ship-out date?
I have wrist/shoulder pain. Will the suspension fork help me?
What is the shipping time after I place an order?
How long does it take to receive bike orders?
How long does it take to receive Fork & Handlebars orders?
How long does it take to receive Parts & Gear orders?
What sets Úthald road bike apart from Lauf's previous model Seigla?
What payment options do you have in the online store?
Do you offer financing plans?
What does “Ships from Lauf Virginia within x business days” mean?
What does Direct to consumer mean?
What is the applicable tax rate for my country or state?
Why don’t I see the chat window for the Lauf Chat?
The “Check Out” button does not work
Which derailleur hanger should I use with True Grit or Anywhere?
What is the difference between True Grit and Anywhere?
What is the difference between Seigla and Seigla Rigid?
Are there rack mounts on True Grit & Anywhere?
Are there rack mounts on Seigla?
Can I use my road wheelset with 12mm thru-axle on my True Grit?
Are there fender mounts on Úthald?
What sets Úthald apart from other road bikes on the market?
Can you use a mechanical groupset with Úthald?
What does “Seigla” mean?
What does "Úthald" mean?
What is the weight limit for Seigla?
What is the weight limit for True Grit and Anywhere?
What is the weight limit for Úthald?
How much is shipping of components?
Is it true that eternal happiness comes with Lauf bikes?
Do the Lauf bikes arrive with tubeless setup?
Why are there no women’s specific Lauf bikes?
Where are the Lauf bikes / products made?
Do the bikes with AXS, XPLR & Transmission groupset have wireless shifting?
What is the reason behind varying prices for different colors?
Where can I buy the Lauf products / bikes
Can I get a Lauf bike in a custom color?
Is it possible to purchase a Lauf bike using "CycleScheme UK"
I am ordering a bike to the United Kingdom. Are the brakes set up UK style or “rest of the world” style?
What is your return policy for bikes?
Can I return my bike?
Can I assemble the bike myself?
Can I get my Lauf bike with a Shimano groupset?
Can I change my Lauf gravel bike to a flat bar bike?
Where can I test ride / demo a Lauf bike?
Why don't we come out with a new version of our bikes every year?
Can I change or upgrade the specs for the bike I want to buy?
Seigla/Úthald frame sizing
What is the difference between the XC and Trail version of Elja?
What does “Elja” [El-yah] mean?
Why Lauf single pivot on Elja? (LSP)
Elja frame sizing
What sets Elja apart from other mountain bikes on the market?
Are there fender mounts on the Lauf True Grit, Anywhere & Seigla bikes?
This website uses cookies to ensure you get the best experience on our website.